CyVerse Subscriptions
With a subscription, you can scale storage and compute resources to meet the scientific needs of your project, team, or class, from data upload to publication. With a subscription, there’s no need to maintain your own servers, pay for IT services, or worry about security and replication – we’ll take care of that for you. CyVerse’s hardware, software, and staff enable you to easily store, manage, share, and analyze large amounts of data.
Note: Starting January 1, 2025, important changes to subscriptions will take effect, some of which are listed below:
- Resource quotas and costs for Pro and Commercial accounts will increase; Basic and Regular accounts will remain the same. See details here.
- You can renew your subscription for up to 2 years starting as soon as 30-days before your current subscription ends (subscription will renew upon the last day of your current subscription).
- The Discovery Environment dashboard will more clearly show your subscription tier, expiration date, along with data and CPU resource usages, making it easier for you to proactively manage your resources.
- You will have the option to buy 5,000 additional compute hours for $100; this option is designed for users who run out of their compute resources but still have data storage and time before their subscription ends.
- The rate for additional storage-only purchases will increase to $250/TB/year for double-copy data storage (data are mirrored daily at TACC). Storage costs are not pro-rated, e.g., if you have 3.4 TB of data, you would need to buy 4 TB of add-on storage-only. For requests of >100TB of add-on storage, please contact support@cyverse.org.
- Effective Jan. 1, 2025, CyVerse will begin to notify users whose accounts are over their applicable quota that they have 30 days to subscribe to a higher tier or to move data to meet their quota. If their storage continues to exceed their quota after 30 days, data will be swept automatically from the CyVerse Data Store, in order of oldest to newest data by date uploaded. Data removed by automatic sweep cannot be recovered, so please take necessary steps to resolve any quota overage.
Tiers & Features
| Basic | Regular | Pro | Commercial | |
|---|---|---|---|---|
| Discovery Environment | Yes | Yes | Yes | Yes |
| Data Store | Yes | Yes | Yes | Yes |
| Webinar Access | Yes | Yes | Yes | Yes |
| Advanced Features & APIs | - | - | Yes | Yes |
| Access to GPU | - | - | ** | ** |
| Data Storage Limit | 5 GB | 50 GB | 3 TB | 5 TB |
| Compute Units / Year* | 200 | 1,000 | 20,000 | 200,000 |
| Concurrent Jobs | 1 | 2 | 4 | 8 |
| Sharing Data & Apps | None | 100 | Unlimited | Unlimited |
| DOI for Data | None | 5 | 10 | 20 |
| Workshop Seats | 0 | 2 | 4 | 10 |
| Support | In App Chat† | Screen Share Support | Screen Share Support | |
| Price / Year | Free | $200 | $340 | $2,000 |
Note: Clicking on "Choose Subscription" above will bring you a secure payment portal operated by Phoenix Bioinformatics, CyVerse's subscription processing partner.
* Compute units are normalized if jobs run on CPUs, GPUs, etc.; 1 Compute Unit equals 1 Core Hour on a CPU.
** For information on access to GPU, please contact info@cyverse.org.
† In App Chat, available during core business hours: 8 AM to 6 PM Mountain Standard Time.
If you are interested in group rates, more resources, etc., please contact us at info@cyverse.org.
To see your current usage stats, log in to the Discovery Environment dashboard.
FAQ
General
No, you will not lose immediate access to any data or analyses if you do not subscribe. Your account will default to the Basic Tier data storage limits. If you are over the 5GB limit, you will not be able to add new data. If after 6 months you are still over your limit, your data may be moved to backup storage. After 12 months, your data will be deleted.
Yes, you can still access public data in the CyVerse Data Commons without a subscription.
Unfortunately, no. You will need to subscribe in order to receive DOIs for your data. Learn which tier is right for you by viewing tier features in the table above. Previously assigned DOIs will not be affected.
Yes! The user portal in CyVerse lets you link different emails and identity management systems so that your work in CyVerse moves with you, without interruption, as you grow in your career or change institutions.
CyVerse's support from the core awards from the National Science Foundation has ended. Normally, projects like CyVerse get support from NSF for 10 years; due to the resounding success of CyVerse, we received an additional 5 years of support. However, the final 5-year award has a funding ramp-down, and we have been working hard to cover the gap through a variety of means. While we will continue to pursue funding to support a base level of access for our users, we need to charge for people/projects that need and use more resources. Everyone at CyVerse has worked diligently over the past 15 years to provide users with the computational support and training to get research and instruction done, and now is your chance to help support us, for which we are deeply appreciative.
Resources & Usage
You can easily access your current usage stats by logging in to the Discovery Environment dashboard. To help you manage your usage, the DE will also display badges as your data usage approaches your storage limit. The DE will display a blue info badge when usage hits 50% of your limit; a yellow warning badge when you are at 75% of capacity; and a red error badge when usage hits 100% of capacity.
From within the Discovery Environment Data view, you can only see individual file size, there is not a way to see the size of a folder at this time. You can use DataHog, one of the Featured Apps in the Discovery Environment, to learn more about the size of your files and folders to help you manage your storage. Instructions on how to use DataHog can be found here or watch this 1-min video on DataHog.
If you are over your limit, you will not be able to add new data (which may also affect running analyses that deposit new data into your account). If that happens, you can either delete data or subscribe to increase your data storage.
Yes, it will increase based on the subscription level. See the specific features of each Subscription Tier in the table above.
Unfortunately, no. Storage limits are the upper bound of what you can store, much like how other cloud data storage solutions work.
No, analyses do not count toward your data storage limit. The “My Analyses” view shows all the analyses (jobs) you have launched and their current status (submitted, running, completed, canceled or failed). You can see a summary view of all your analyses from the DE Home screen.
Once you exceed your storage limit, you will not be able to add any more data (which may also affect running analyses that deposit new data into your account). Please contact us about upgrading your subscription.
Discounts & Payment
Unfortunately, we are not able to pro-rate or refund partial subscriptions at this time. However, this may be a feature in the future.
Yes, please contact us.
Yes, CyVerse offers 2 year subscriptions for paid accounts. Please contact us for more information.
Please contact us to discuss discounts for group, class, and institutional subscriptions.
Please contact us! We want to make sure that we can best support you and your students.
Groups, Teams & Teaching
Every member of a team or lab does not need a subscription; however, there are advantages to each collaborator having a subscription. Storage and analysis limits are currently enforced for individual accounts. If an individual holds all the data and runs all the analyses, that one person can buy a subscription. However, if all team members have subscriptions, then all members can make full use of all the features of their tier. Please feel free to contact us so we can work with you and your team to find a solution that works best for you.
Yes! Departments can purchase individual subscriptions on behalf of its members. Please contact us for details on how to do this for more than one person.
No. As a subscriber, you can share your data with your collaborators and since those data are in your account, it only counts against your storage and analyses limits.
Please contact us! We will work with you to make sure that you can teach your class without additional overhead.
You will continue to have access to all your data and analyses.
If you aren't sure, please contact us.
For More Help
Please contact us via our in-app support or email us.